Legal
Gratiae Denver — Legal and Policy Information
Company Information
Legal Business Name: Zi Spa Inc., operating as Gratiae Denver
Business Address:
8700 Peña Blvd, 2006RT
Denver, CO 80249
Customer Service Contact
Phone: +1-888-354-5801
Email: contact@gratiaedenver.com
Shipping
Products ship from Denver, CO, within the USA and internationally.
Some products may be subject to import duties, taxes, or restrictions in the destination country; the customer is responsible for compliance with local import regulations.
We do not ship to countries subject to U.S. export sanctions or embargoes.
Return Policy
We do not offer refunds.
We accept exchanges of unused, unopened products within 7 days of delivery.
Exchanges are not accepted on opened or used products.
Refund and Dispute Policy
We do not offer refunds; eligible unused, unopened products may be exchanged within 7 days of delivery as described above.
If you have a concern about a charge or an order, contact us at contact@gratiaedenver.com or +1-888-354-5801 and we will work with you directly before any dispute is filed with your bank or card issuer.
Legal and Export Restrictions
Some products may be subject to import duties, taxes, or restrictions in the destination country, and the customer is responsible for compliance with local import regulations.
We do not ship to countries subject to U.S. export sanctions or embargoes.
Promotions
We do not currently offer promotions. If we introduce any in the future, specific terms will be posted at the time of the offer.