Legal

Gratiae Denver — Legal and Policy Information

Company Information

Legal Business Name: Zi Spa Inc., operating as Gratiae Denver

Business Address:
8700 Peña Blvd, 2006RT
Denver, CO 80249

Customer Service Contact

Phone: +1-888-354-5801
Email: contact@gratiaedenver.com

Shipping

Products ship from Denver, CO, within the USA and internationally.

Some products may be subject to import duties, taxes, or restrictions in the destination country; the customer is responsible for compliance with local import regulations.

We do not ship to countries subject to U.S. export sanctions or embargoes.

Return Policy

We do not offer refunds.

We accept exchanges of unused, unopened products within 7 days of delivery.

Exchanges are not accepted on opened or used products.

Refund and Dispute Policy

We do not offer refunds; eligible unused, unopened products may be exchanged within 7 days of delivery as described above.

If you have a concern about a charge or an order, contact us at contact@gratiaedenver.com or +1-888-354-5801 and we will work with you directly before any dispute is filed with your bank or card issuer.

Legal and Export Restrictions

Some products may be subject to import duties, taxes, or restrictions in the destination country, and the customer is responsible for compliance with local import regulations.

We do not ship to countries subject to U.S. export sanctions or embargoes.

Promotions

We do not currently offer promotions. If we introduce any in the future, specific terms will be posted at the time of the offer.